1451 Bowling Green Rd. | Russellville, KY 42276
(877) 462-1799   |    Contact Us



Q. My camera shuts off right after it comes on in set up mode.
A. Make sure you have a 16 GB SD card in the camera or less. This can also happen if the SD card has not been formatted or it is corrupt.

Q. My camera takes non stop pictures every ( ) seconds or minutes until the card is full or batteries are dead.
A. Make sure the timer switch is OFF. Check your settings and make sure you don’t have the time lapse or trigger interval set for that amount of time.

Q. How do I check or view my pictures on the camera.
A. You hit the ok button while the camera is in the SETUP mode and it will access your images. Then use the arrow buttons to navigate.

Q. My camera keeps taking pictures of the trees or grass moving.
A. Clear out the area in front of your camera to keep the foliage from triggering your camera. You can also adjust PIR sensitvity to low.

Q. I get “whited out” pictures sometimes in the evening.
A. There is a time period in the evenings where the camera switches to IR mode from day time mode which gives this result.

Q. My camera’s IR lens appears to be loose and isn’t covering the camera lens.
A. This is a normal feature. The camera once powered on moves the IR filter into the correct position.

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